Installation

Your Simple Guide to Installation

95% of our customers are eligible for standard installation

Assuming standard installation criteria are met, our home installation service is provided at a cost of £400. 95% of our customers are eligible for this service.

standard installation

Survey

Once we’ve received your order our installation team will call you to assess your installation. They will conduct a 10-minute telephone Pre-Installation Survey and, if your unit is available, arrange your electric car charging points installation date.

Booking your installation

Standard installation can be booked once your unit becomes available. Our installation engineers are qualified and experienced. They always carry ID cards, dress in uniform, and work neatly and tidily.

Pre-arrival courtesy call

An engineer will ring you 45 minutes prior to arrival. This is to ensure that everything is in place for you electric car charger home installation.

Installation

Your engineer can help you decide the best place to install your charge point.
A standard installation can be completed in approximately 4 hours. Once your electric car charging points installation is complete, you will be given a full demonstration on how to use your charge point.

Your OLEV grant

Opting for Andersen installation enables us to claim your £500 OLEV grant (if you are eligible) on your behalf. The OLEV grant has already been deducted from the final price. You can find more information about OLEV here.
OLEV (Office for Low Emission Vehicles)

Am I Eligible?

If you wish to use your own trusted electrician for your home installation our unit will be delivered box ready for installation, but we will not be able to apply for the OLEV grant on your behalf.  

Please note that all our products require installation by a certified electrical engineer and the OLEV grant can only be applied for by an OLEV accredited electric vehicle charge point installer.

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