We are delighted to announce that EVIOS Plc has acquired the Andersen EV business.
If you have an open order with Andersen EV and need to contact us, please call our dedicated support line on 01234 916125.
Find out more in our FAQ below.
I have an outstanding order for an Andersen charge point installation. What will happen?
If you are currently waiting for an installation from Andersen and have not already heard from us, please call us on 01234 916125 so we can discuss your order.
Who will install my charge point?
EVIOS Plc has a team of experienced electricians who have installed many charge points, and have received intensive Andersen product training. They all drive fully electric vehicles and are dedicated to providing first-class service.
Will I receive exactly the same product that I ordered?
Yes. All charge points from outstanding orders have already been fully assembled to your bespoke specification.
If I’m an existing customer will my charge point and app still work and have smart functionality?
Yes. All Andersen products and services, including the Kønnect+ app, will continue to work as usual. We will also be honouring any existing warranty agreements as per the Andersen warranty terms here.
Can I place an order for a new Andersen A2?
Yes! Our website is now available for orders. Once we have received your order, we will be in touch with you to arrange a suitable time for installation (if requested).
Has the product changed under your ownership?
Not at all. We’re using exactly the same components as before and it’s being assembled by the same team of highly skilled technicians. You’ll have the same choice of options – both technical and aesthetic – which makes Andersen stand out from the crowd.
How can I get in touch with your customer service?
Our customer service team is available to help with extended hours. Please visit our contact page here to find out how you can reach us.
Where can I find more information about EVIOS?
Visit www.myevios.com to read more about us!