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Before you buy

Products

Grants

Installation

Manuals

Before you Buy

A few checks

Buying an Andersen EV is very easy, howerver before placing an order please check the following:

  • The A2 must be located in an area where you have good wi-fi coverage otherwise the connection to your charger may not work as expected and may disconnected. If your wi-fi coverage is not good you can buy a wi-fi extender, starting at around £20.
  • The A2 must be wall mounted vertically on a fixed and sturdy surface such as a brick wall. It cannot be fitted on temporary or moving structure - for example a wooden fence or a narrow wall which is less than 350mm wide (such as a post). All four rear mounting screws need to be used.
  • The A2 is a manual winding cable system and you will need at least 500mm of clearance on both sides to operate the unit properly. The A2 should not be installed too far into a corner.
  • The A2 should also be installed at a minimum height of 500mm for ease of use.
  • Choose a location that is in close proximity to where you park your car. The cable from the charging point needs to reach the charging port of your car easily and without strain. The A2 has a built in cable available in either 5m or 8m lengths. We find that for the majority of people the 8m is long enough to reach your car port which-ever way you wish to park.

What connector do I need?

There are two connector types available for home charging on the market: Type 1 and Type 2. The connector depends on the make of your car. Please make sure that you select the correct connector type for your car.

Use our useful widget tool to find out your connector type

For more information read our blog

* We aim to update this tool regularly but if your car model is not listed, please drop us a line and we’ll add the missing model!

How do I buy?

  • As an individual customer, you can buy our unit directly online using our online configurator
  • Electrical installers wishing to buy an Andersen product for their customers should also buy online. Please keep in mind that if you would like to claim OLEV on behalf of your customers, you will need a letter of approval from Andersen to install our products first. We will issue this letter of approval after you have purchased the unit/s and after you have sent us your OLEV certificate and your electrician accreditations.
  • Business customers wishing to purchase a charge point(s) for their business are encouraged to speak to one of our sales advisors who will be happy to help.

Products

Here are a few frequently asked product questions that we receive. If you don't find the answer to your questions below please don’t hesitate to contact us.

What is the length of the cable?

You can choose between either a 5m or 8m Evoflek tethered cable. The cable from the charging point needs to reach the charging port of your car easily and without strain. We find that for the majority of people 8m is long enough to reach your car port which-ever way you wish to park.

What’s so special about this cable?

The Evoflek cable is our own hi-spec designed cable. It is specifically designed to be ultra-flexible and lightweight so it flexes perfectly in and out of the winding slot. The result is a perfectly hidden cable and plug that is easy to use.

Where is the cable stored after you charged the car?

The Andersen A2 has a storage slot that the cable winds into. This completely hides the cable from view. The plug also sits neatly hidden inside the top compartment. Watch a short video here

What is the 22kW version?

The 22kW ‘fast’ charging version is capable of charging up to 22kW per hour. This can only be supported by households that have a 3- Phase electrical set up. Most houses in the UK are single phase and can only support a maximum 7kW charging output.

Bear in mind that the charging speeds from fast chargers will depend on the car’s on-board charger, with not all models able to accept 7kW or more. These models can still be plugged into the charge point, but will only draw the maximum power accepted by the on-board charger. For example, a Volvo XC60 T8 Phev has a standard 3.5kW on-board charger will only draw a maximum of 3.5kW, even if the fast charger is 7kW or 22kW.

Are the A2 Charge Points lockable?

Yes, our units are lockable via our free Konnect App (available on Android or iOs). They work remotely using wi-fi, allowing you to unlock and lock your charge point even when you are not there.

Can you explain your pricing?

Here is our price explanation with OLEV Grant:

The standard* unit cost of an A2 is £885. We offer installation for an additional £400. Therefore the cost of a basic A2 unit and installation is a total of £1,285 inc VAT.

If you are eligible for an OLEV Grant (which is £500), we apply it to the overall price. Keep in mind that you can get OLEV only if we carry out your installation.

A2 Standard Unit + Installation = Overall cost – OLEV Grant = Final Price

£885 + £400 = £1,285 – £500 = £785

*The standard option is Nearly Black front and sides, 5m cable, 7kW, Type 2 connector.

Are your units compatible with EU standards?

Yes, all our units are CE certified and are compatible with all EU country standards.

Grants

For those that live in the UK there are three main grants available.

OLEV: For UK customers, if you’re eligible, you could get £500 off your Andersen charge point, find out more here https://andersen-ev.com/olev/

EST: For Scottish customers, you could get £300 back on top of your OLEV grant, find out more here https://andersen-ev.com/est/

SEAI: For republic of Ireland customer, the Irish government provide 600€ towards the cost of your charge point, find out more https://www.seai.ie/grants/electric-vehicle-grants/electric-vehicle-home-charger-grant/

Does the price include the OLEV Government Grant?

The A2 price starts at £785 and include the OLEV grant and the installation.

How do I know if I qualify for the OLEV grant?

  • You have off-street parking (ie a driveway or garage).
  • Your property is within the UK.
  • Your vehicle is eligible for the grant. See the full list here.
  • You are the registered keeper or primary user of the vehicle after 1 April 2015.
  • You can provide evidence that you own or lease an electric vehicle (even if you haven't received the vehicle).
  • You have not already claimed the grant for your vehicle.
  • By claiming the grant, you are not exceeding the limit of two OLEV funded charge points per household.

Please check the full eligibily on the OLEV website. Please note that you will need to check your eligibility before placing an order.

How do I apply for the OLEV Government Grant?

To claim £500 off the cost of your new home charging point, order it with us, provide us with your documentation and we will take care of your claim for you. We can only take care of your claim if Andersen carry out your installation for you.

Providing your are eligible for the OLEV grant, once your order has been place we will liaise with you to get the information we need and we will process the grant on your behalf. We can only take care of your claim if Andersen carry out your installation for you.

When should I get my charge point installed?

It is of course preferable to get your installation sorted prior to the delivery of your vehicle. Bear in mind that to meet OLEV eligibility criteria, installation cannot take place more than 4 months prior to delivery of your vehicle. Once you have received your vehicle you can apply for an OLEV grant anytime thereafter.

Installation

What is the cost of installation?

Standard installation costs £400 incl VAT. Please check what our standard installation includes here

What is the lead time for delivery and installation?

Our current lead time is 4-6 weeks. Every unit is made to order from our UK factory.

I don’t live in the UK - how do I get an Andersen installed

We currently only install Andersen charge points across the UK. If you live in Europe we are able to ship the product to you and you will need to arrange your own installation. Installation of Andersen units must be carried out by a qualified professional electrician in accordance with our manual.

When should I get my charge point installed?

It is of course preferable to get your installation sorted prior to the delivery of your vehicle. Bear in mind that to meet OLEV eligibility criteria, installation cannot take place more than 4 months prior to delivery of your vehicle. Once you have received your vehicle you can apply for an OLEV grant anytime thereafter.

We are compatible with all plug-in vehicle brands

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