INSTALLATION OF YOUR PORSCHE CHARGING HARDWARE

If you have already purchased your Porsche charging dock from your preferred Porsche centre, you can choose Andersen, a recommended installer, to carry out your installation.

Lead time for installation is currently 6 weeks.

What is included in my Porsche standard installation?

  • Fitting of a home charging solution on a brick or plaster wall, or to another suitable permanent structure.
  • Up To 15 meters (50 feet) of cable, run and neatly clipped to the wall between the electricity supply meter/distribution board and the chosen charging hardware.
  • Routing of the cable through a drilled hole in a wall up to 500mm (20 inches) thick, if this is needed.
  • The fitting and testing of electrical connections and protections required for the chosen home charge point
  • Installation of a PME protective device
  • Up to 3 meters (10 feet) of plastic conduit to conceal interior wiring
  • A remote survey carried out online

NOTE: Porsche standard installation and Andersen standard installation have different criteria.

What is the difference between a remote survey and physical survey?

Remote survey

  • Complimentary service
  • Complete this via our secure online survey portal
  • You will need to upload images and provide information about your installation site via desktop or mobile
  • Then the information is reviewed by our in-house engineers remotely
  • They will confirm whether your installation falls within our standard or non-standard terms
  • Results of your survey are emailed to you.
  • If you come under non-standard, this will include a quote for the works needed
  • Please allow up to 10 working days for our engineers to provide a final result
  • If you require a non-standard installation and do not wish to proceed with the quote, a full refund will be given.

Physical survey

  • Book one of our trusted engineers to visit your installation site at a time that is suitable for you (1-week notice required)
  • The engineer will spend between 1-2 hours on site
  • They will need to look at your meter, supply fuse and fuse board(s) so may require access to the inside of your property
  • They will listen and offer expert advice to find the most suitable solution for you
  • They will confirm whether your installation falls within our standard or non-standard terms
  • Results of your survey are emailed to you.
  • If you come under non-standard, this will include a quote for the works needed
  • Please allow up to 10 working days for our engineers to provide a final result
  • If you require a non-standard installation and do not wish to proceed with the quote, a full refund will be given on the charge point and installation only.

What if I don’t come under standard installation?

If you think you require a non-standard Porsche installation, please contact our installation team at:
porsche@andersen-ev.com

Purchase of the Porsche charging hardware is through your Porsche centre